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3CLogic Auto Attendant
With 3CLogic’s hosted auto attendant and IVR system your business can have all of the features of a state-of-the-art business phone answering system, with no equipment to buy, maintain or outgrow.
3CLogic’s hosted auto attendant is a full-featured VOIP system with an auto attendant to answer all calls and provide options to the caller including: dial-by-extension, dial-by-name, call transfer with find me follow me call forwarding, voicemail, and much more.
3CLogic’s call center products and services fully harness the latest developments in VOIP and Web 2.0 technologies, which are dramatically changing the economics of US call center companies and those abroad, expanding the capability of outbound call center technologies and ramping up call center customer service and satisfaction rates around the world.
IVR System, VOIP, Voicemail, Call Forwarding and More
We offer the same call center analytics, quality monitoring, phone answering system, business phone solutions and agent performance management features you’ll find in any multi-million dollar contact center system, all integrated and bundled in one solution at a fraction of the cost.
We understand the critical importance of a comprehensive automated customer care solution. Our customizable IVR system helps your call center drive highest levels of customer satisfaction and retain more of your valued customers.
At 3CLogic we believe in providing synergy with your existing system. We can configure our system to utilize your current voicemail system; for example, transferring calls to your cell phone and letting the call roll into your cell phone voicemail if not answered. The auto attendant can also be customized to fit your needs with extensions representing departments or individual staff members, information only extensions, or any combination of these.
All the advanced functionalities of a standard call center, including call forwarding, call transfer, and interactive voice response are provided as a hosted auto attendant and IVR system to offer your business the highest quality and technologically capable phone answering system possible.