A New Approach for Deploying Resilient Contact Centers
July 19, 2012 | Permalink
July 19, 2012 | Permalink
Virtual Telephony Application Grids: Demonstrated Superiority of Distributed Contact Center Architectures
INTORDUCTION
This white paper discusses the superiority of 3CLogic’s cloud-based Contact Centers over traditional centralized server architectures. Highlighted is industry leading Virtual Telephone Application Grid (V-TAG) Software Technology.
