Eliminate upfront capital investments, lengthy and complex deployment cycles, IT overhead and ongoing maintenance costs, and expensive hardware and server installations.
Experience a faster return on investment unlike traditional premise based systems, with no up-front capital investment and the ability to hire remote agents.
Leverage 3CLogic's Contact Center in the Cloud, which enables you to rapidly deploy it for a highly available, secure, and instantly scalable contact center solution using a pay-as-you-go model.
Explore Home-Based Agents
Need to make an informed decision on why you should move to a cloud-based call center solution? Home-based agents are one of the many advantages of a cloud-based system.
- Traditional brick and mortar call centers have huge capital and infrastructure costs while offshoring has led to a variety of customer satisfaction challenges.
- Insourcing allows for home-based agents with constant remote supervision as well as reduces infrastructure overhead, provides higher retention, and grants access to more-qualified, multi-lingual agents.
- Agents benefit from a single window interface to administer inbound and outbound calls, as well as multi-channel capabilities like email, chat and text. Supervisors can monitor agents from anywhere in the world.
Compare Your Current Service With 3CLogic
|Capabilities||Premise Based||Other On-Demand Solutions||3CLogic Cloud Based Solution|
|Flexible Financial Commitment|
|Responsive To Changing Business Needs|
|Ease of Integration|