3CLogic offers virtual domestic call center capability, as well as technology to enhance your local call center operations and ensure that your US call centers are equipped with the latest technology required to successfully satisfy your customers’ needs and long-term business goals.

Using 3CLogic’s virtual phone bank and call center outsourcing technology, you are enabled with the tools you need to conduct offshore campaigns, provide nationwide services, maximize inbound call centers, break down call center agent activity by regional lines, and fully automate your agents’ ability to provide ongoing customer care and achieve top-tier satisfaction rates.

The 3CLogic auto dialer and predictive dialer call center software will allow you to optimize your phone system operations capacity without the waste and inefficiency common in a traditional contact center.

Call Center Outsourcing, Onshore Solutions, Regional and National Services

With 3CLogic, you can set up a virtual phone bank in minutes. All you need is broadband Internet and PCs. Our voice broadcasting call center solution can help your call center boost its ROI and eliminate the need for additional hardware, software, and telephone lines. Using our state-of-the-art predictive dialer and auto dialer and IVR call solutions will ensure our agents the ability to fully execute call campaigns from anywhere on the planet with efficiency and the utmost in customer care and satisfaction.

3CLogic’s call center products and services fully harness the latest developments in VOIP and Web 2.0 technologies, which are dramatically changing the economics of US call center companies and those abroad, expanding the capability of outbound call center technologies and ramping up call center customer service and satisfaction rates around the world.

We offer the same call center analytics, quality monitoring, phone answering system, business phone solutions and agent performance management features you’ll find in any multi-million dollar contact center system, all integrated and bundled in one solution at a fraction of the cost.

Our Inbound Call Center and predictive dialer features, coupled with our hosted outbound call center technologies are helping companies of all sizes and across all industries increase service quality while reducing operating costs. Our customizable IVR system helps your call center drive highest levels of customer satisfaction and retains more of your valued customers.

With 3CLogic domestic call center technology your outbound US call center operations, local call center and offshore call center agents are empowered by state-of-the-art Web 2.0 call center and call campaign technologies designed to help optimize client contact goals while remaining well within your ROI expectations and operating costs.