The 3CLogic Outbound Call Center suite of services includes the most advance predictive dialer software and predictive dialer support services available.
Using our VOIP call center and autodialer technology you can manage thousands of leads with minimum upfront investment and using only a handful of call center agents. Our complete outbound call center solution can help your organization triple your outreach efforts with a fully hosted predictive dialer contact center to help you manage your campaigns more productively.
Our outbound call center and dialer software is equipped with three dialers: the distributed predictive dialer; rapid predictive dialer and the auto dialer. We understand that each campaign is different and your interaction with each customer is unique. So, our different autodialer systems are designed to help you cater to your specific customer campaigns with the highest level of efficiency.
Contact Center Hosted Dialer, Auto Dialer, VOIP and More
Our predictive dialer software offers a fully hosted predictive dialer solution that is integrated with your database to help you keep track of each customer contact. This ensures successful interaction with customers and higher customer satisfaction rates.
The 3CLogic hosted call center suite is versatile and flexible, built to help our call center customers that range from small to medium sized businesses to large service providers. We provide call centers with a highly reliable platform to leverage revenue generation and cost optimization opportunities in a wide variety of industries. Our clients include call centers and enterprises where contact outreach is an important part of the entire customer lifecycle: from acquisition and satisfaction to service delivery, customer support, and retention.
3CLogic’s call center products and services fully harness the latest developments in VOIP and Web 2.0 technologies, which are dramatically changing the economics of US call center companies and those abroad, expanding the capability of outbound call center technologies and ramping up call center customer service and satisfaction rates around the world.
We offer the same call center analytics, quality monitoring, phone answering system, business phone solutions and agent performance management features you’ll find in any multi-million dollar contact center system, all integrated and bundled in one solution at a fraction of the cost.
Our outbound call center suite of services, coupled with our hosted predictive dialer software and predictive dialer support services are helping companies of all sizes and across all industries increase service quality while reducing operating costs.
Key features of outbound solution are
- Predictive and Auto Dialer Client
- Advanced Leads Management and Recycling
- Voice Broadcast
- Monitoring and Reporting
- Answering machine and Fax machine Detection
- Call Transfer, Call Hold, Conferencing
- Custom Call Scripting
Our products are used in multiple sectors like
- Political campaigns
- Marketing surveys
- Financial Services