Resources
Welcome to 3CLogic's New "Cloud Switch" Program
The incentives announced under the "Cloud Switch" program include...
3CLogic call blast allows you to broadcast a pre-recorded message to thousands of phone numbers in bulk.
3CLogic's Blended Call Center allows agents to both make and receive calls as demand and strategy dictate. Combining automatic call distribution for incoming calls with predictive dialing for outbound calls...
3CLogic Outbound
Contact center solutions are about productivity and efficiency. Manual dialing alone can yield less than 15 minutes of talk time per hour...
Advanced Leads Management and Recycling
Leads can be imported as lists in any format - .CSV/Excel. System also supports MS access database files...
Answering machine and Fax machine Detection
Answering Machine Detection is a critical module for any Call Center solution as it helps to save valuable agent time by increasing Average Talk Time (ATT) of agents and broadcasting messages on answering machines...
3CLogic Auto Attendant
With 3CLogic’s hosted auto attendant and IVR system your business can have all of the features of a state-of-the-art business phone answering system, with no equipment to buy, maintain or outgrow...
Buyer's Guide Directory - Predictive Dialing Solutions
3CLogic has pioneered an innovative approach that is specifically designed to increase your sales or get your message out to the masses...
Introduction to 3CLogic’s cloud based contact center
3CLogic's cloud based contact center software addresses some of the most complex demands of a contact center while making it remarkably simple to launch sales campaigns or customer service projects...
Customer Care Solution
Superior customer support is no longer an option in business; it is a necessity. Our inbound call center feature helps companies increase service quality though interactive voice response...
Customer History
Customer relationship management became very popular during the 1990s as it offered tremendous benefits to customer-facing business processes to build and maintain more profitable relationships...
Versatility, Scalability and Visibility to Help Grow Your Business
3CLogic offers flexible hosted or premise based Contact Center solutions that will help drive your business with the rapid scale and level of control you need...
Helpdesk Solution
3CLogic can help you scale your help desk team to meet the changing demands of your business...
Hosted services
Using our VOIP call center and autodialer technology you can manage thousands of leads with minimum upfront investment and using only a handful of call center agents...
Phone Bank Solution
Your volunteers are your best asset you can now leverage them in the easiest way possible to deliver new quantifiable results...
V-TAG Internet Scale and Flexibility for Contact Centers
V-TAG, the most advanced telephony application software, gives 3CLogic's contact center solutions an edge in the contact center technology industry...
Telemarketing Solution
3CLogic provides you with a highly efficient predictive dialer that has intelligent algorithms to match the quality of your leads with your agent efficiency to ensure highest productivity...
Voice Broadcast Solution
3CLogic’s voice message broadcasting and voice broadcasting solutions allow your organization to operate multiple campaigns at once using our fully hosted voice message broadcast systems...
Press Releases
Virtual Cloud Based Call Centers Combined With the Reversal of Outsourcing Trend can Contribute to Lower Unemployment Rates
November 29, 2011
Virtual call center technology from 3CLogic accelerates the growth of home based agents which can further bring down the US unemployment rate from 8.6%. It is now less expensive and more efficient for businesses to bring those call center jobs back to US.
Online Certification Tests from 3CLogic Enhance Quality Assessments for Contact Center Agents and Managers
November 29, 2011
Launch of new 3CLogic University facilitates business growth with certified Call Center staff. Online tests assess agents’ and managers’ contact center knowledge.
3CLogic to Double Efficiency of Contact Centers with the Addition of Blended and Multi-Channel Functionalities
October 26, 2011
3CLogic removes barriers for call centers to move to a cloud based service with multi-channel interactions including email, text, voice, and chat. Call blending in the cloud can increase new revenues for businesses by as much as 40%.
3CLogic Announces Extension of Cloud Switch Program
September 29, 2011
Three-point incentive program to help stop call centers from wasting money on expensive hosted services and premise based call center systems. Seamless and easy migration to 3CLogic’s Cloud Based Contact Center Service has been extended from September to December.
Logic Releases Report on The Five Most Dangerous CRM Mistakes That Sales Organizations Make
September 27, 2011
Comprehensive report from 3CLogic shows how companies can leverage their investment in Customer Relationship Management (CRM) systems to improve customer contact using a cloud based contact center...
3CLogic’s Cloud Based Contact Center Service Enables Sopra Brands to Boost Sales Orders and Provide Superior Customer Service
August 17, 2011
3CLogic, a leading provider of cloud based contact center services hosted on AWS (Amazon Web Services), is proud to announce its partnership with Sopra Brands
Ice Water Media integrates Cloud Based Contact Center from 3CLogic with its Customer Relationship Management (CRM) System
July 12, 2011
3CLogic, a leading provider of cloud based contact center services, is proud to announce that it has successfully integrated its contact center suite with Ice Water Media’s CRM system...
USHEALTH Advisors Empowers Insurance Representatives with 3CLogic’s Cloud Based Contact Center Services
June 01, 2011
3CLogic, a leading provider of cloud based contact center services, is proud to announce that USHEALTH Advisorsis experiencing increased business growth and expansion with 3CLogic’s Cloud based Contact Center solution...
3CLogic and TelOnline Group Partner to Offer Cloud Based Contact Center Services
March 30, 2011
3CLogic, the only cloud based call center provider on AWS (Amazon Web Services Platform), is proud to announce that they have formed a strategic partnership with TelOnline, a leading provider of hosted turnkey telephone solutions for businesses and organizations...
National Medical Management Launches Contact Center in Panama with 3CLogic’s Cloud Based Contact Center Solutions
May 04, 2011
3CLogic, a provider of cloud based contact center service, announced today that National Medical Management, a Pompano Beach, FL company that provides marketing services to the pharmaceuticals industry...
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