3CLogic offers virtual phone bank capability to enhance your outbound call center operations and ensure that your call center agents are equipped with the latest technology required to successfully satisfy your customers’ needs and long-term business goals.
Your volunteers are your best asset. Why not leverage that asset with tools to get them involved and deliver quantifiable results. Traditional phone banks are cumbersome and provide for a limited telemarketing and phone system operation. The 3CLogic virtual phone Bank, which includes auto dialer and predictive dialer call center software, allows you to optimize your phone system capacity without waste and inefficiencies.
With 3CLogic, you can set up a virtual phone bank in minutes. All you need is broadband Internet access and PCs. Have your volunteers bring in their laptops or work from home. We help you manage all your volunteers, wherever they are, and we help make them productive, increasing the number of people your volunteers reach in the limited time they have available. And, with 3CLogic, there's no need for you to buy costly equipment. We make the tools of the trade available to you, when you need it.
Contact Center Software and Training, Virtual Phone, Predictive Dialer and More
3CLogic’s voice broadcasting call center solution can help your call center boost its ROI and eliminate the need for additional hardware, software, and telephone lines. Using our state-of-the-art predictive dialer and auto dialer and IVR call solutions programs will ensure our agents the ability to fully execute call campaigns from anywhere on the planet with efficiency and the utmost in customer care and satisfaction.
3CLogic’s call center products and services fully harness the latest developments in VOIP and Web 2.0 technologies, which are dramatically changing the economics of US call center companies and those abroad, expanding the capability of outbound call center technologies and ramping up call center customer service and satisfaction rates around the world.
We offer the same call center analytics, quality monitoring, phone answering system, business phone solutions and agent performance management features you’ll find in any multi-million dollar contact center system, all integrated and bundled in one solution at a fraction of the cost.
Our Inbound Call Center and predictive dialer features, coupled with our hosted outbound call center technologies are helping companies of all sizes and across all industries increase service quality while reducing operating costs. We understand the critical importance of a comprehensive automated customer care solution. Our customizable IVR systems help your call center drive highest levels of customer satisfaction and retain more of your valued customers.
With 3CLogic’s virtual phone bank capability, your outbound call center operations and your call center agents are supported by real-time visibility on how your campaign is performing, and our real-time monitoring tools let you listen to live calls, providing agents the right kind of timely support to ensure an effective volunteer campaign.