USHEALTH Advisors Empowers Insurance Representatives with 3CLogic’s Cloud Based Contact Center Services
Insurance Representatives at USHEALTH Advisors experience rapid growth in marketing health insurance services with 3CLogic’s Contact Center Solution.Rockville, MD (PRWEB) June 01, 2011
3CLogic, a leading provider of cloud based contact center services, is proud to announce that USHEALTH Advisorsis experiencing increased business growth and expansion with 3CLogic’s Cloud based Contact Center solution. USHEALTH Advisors, (USHA) an ever-expanding national health insurance distribution arm of USHEALTH Group, Inc., focuses on providing innovative health insurancecoverage for self-employed individuals and small business owners. USHA provides the self employed and small business owners with innovative and affordable health insurance solutions.
USHA is experiencing increased business growth with 3CLogic’s Cloud based Contact Center service. Since 3CLogic’s Contact Center solution is hosted on Amazon Web Services, USHA representatives can be added, set up, and making calls to prospects all within a matter of hours. Fast and easy deployment saves time compared to lengthy deployment cycles of premise based Call Centers
“Since deploying 3CLogic’s Contact Center solution, we are presented with an endless opportunity for business and sales growth,” said Bill Shelton, Vice President of USHA. “3CLogic’s contact center solution deployed on Amazon cloud provides us with an easy to use and simple to manage user interface for representatives and their supervisors. This enables us to provide exceptional insurance products and services to the self-employed individuals and small business owners”.
USHA also benefits from 3CLogic’s software being hosted in the cloud because of the ability to hire remote agents. In traditional call centers, supervisors and business owners must hire agents to work on premise with costly investment in infrastructure. Having a Contact Center hosted in the cloud allows agents to work from their homes or remote locations and still be part of the same virtual Contact Center
“With our innovative Virtual Telephony Application Grid (V-TAG) architecture, 3CLogic has changed the dynamics of the contact center industry with respect to driving down cost and providing tremendous flexibility to clients such as USHA. We are thrilled to see USHA’s business performance go up with our Cloud based Contact Center service” said Raj Sharma, President and CEO of 3CLogic.
USHA further benefits from 3CLogic’s software due to its scalability as well as flexible customization capabilities. 3CLogic was able to provide USHA with a fully customized version of its Cloud based Contact Center software. 3CLogic optimized the user interface to fit the business needs of the insurance industry, which makes insurance representatives work efficiently right from the start.
About USHEALTH Advisors
USHEALTH Advisors is a wholly-owned national health insurance distribution arm of USHEALTH Group, Inc. The company sells individual health insurance plans and supplementary products underwritten by The Freedom Life Insurance Company of America and National Foundation Life Insurance Company, wholly-owned subsidiaries of USHEALTH Group, Inc. The company is focused on serving America’s self-employed and individual insurance market through its career/captive Agent sales force.
About USHEALTH Group, Inc.
USHEALTH Group, Inc. is an insurance holding company based in Ft. Worth, Texas focused on providing innovative health insurance coverage for self-employed individuals and small business owners. The goal of USHEALTH is to combine the talents of its employees and agents to market competitive and profitable insurance products, while providing superior customer service in every aspect of the company’s operations.