Press Releases

3CLogic delivers complete cloud based Inbound and Outbound call center capabilities to reps at Ultimate Solutions Associates to simplify and speed up Home Loan Modifications. Comprehensive campaign functionalities assist home owners to safely and efficiently modify their home loans.

3CLogic announces new tools for monitoring home based agents, including easy to use dashboards and comprehensive monitoring tools. Real-time agent dashboard screenshots allow managers of varying contact center operations to monitor agent efficiency.

Kathy L. Nealy & Associates leverages 3CLogic's call center solution for political campaign administration. 3CLogic's phone bank capabilities provide KLNA with full outbound functionalities for community outreach on partisan and non-partisan candidates and referendums.

Four point incentive package to help enterprise contact centers improve customer interactions while moving to cloud. Seamless integration with cloud and premise based Customer Relationship Management (CRM) systems.

Virtual call center technology from 3CLogic accelerates the growth of home based agents which can further bring down the US unemployment rate from 8.6%. It is now less expensive and more efficient for businesses to bring those call center jobs back to US.

Launch of new 3CLogic University facilitates business growth with certified Call Center staff. Online tests assess agents' and managers' contact center knowledge.

3CLogic removes barriers for call centers to move to a cloud based service with multi-channel interactions including email, text, voice, and chat. Call blending in the cloud can increase new revenues for businesses by as much as 40%.

Three-point incentive program to help stop call centers from wasting money on expensive hosted services and premise based call center systems. Seamless and easy migration to 3CLogic's Cloud Based Contact Center Service has been extended from September to December.

Comprehensive report from 3CLogic shows how companies can leverage their investment in Customer Relationship Management (CRM) systems to improve customer contact using a cloud based contact center...

3CLogic, a leading provider of cloud based contact center services hosted on AWS (Amazon Web Services), is proud to announce its partnership with Sopra Brands

3CLogic, a leading provider of cloud based contact center services, is proud to announce that it has successfully integrated its contact center suite with Ice Water Media's CRM system...

3CLogic, a leading provider of cloud based contact center services, is proud to announce that USHEALTH Advisorsis experiencing increased business growth and expansion with 3CLogic's Cloud based Contact Center solution...