Latest Discussions

Topic — Add New » Posts Last Poster Freshness
How do I prevent Agents from assigning leads to themselves, release leads from p 1 VannessaP 4 days
How do I assign Agent to the Project? 1 VannessaP 1 week
Restarting your 3CLogic Nodes 1 DavidM 1 week
Call controls while on Outbound 1 DavidM 1 week
Where do I go to download Agent Login Logout Report? 1 VannessaP 1 week
Standard Reports 1 DavidM 1 week
List of Recommended Headsets 1 DavidM 2 weeks
Call recordings 1 npandiri 3 weeks
Can Result Code Selection Be Mandatory? 1 jlong 3 weeks
Does the 3CLogic Client Run On Mac OS? 1 jlong 4 weeks
Supervisor Dashboard Definitions 1 jlong 1 month
How To Scrub API Leads For Duplicates 1 jlong 2 months
Scheduling Reports To Be Sent Via Email 1 jlong 3 months
Dynamic Fields In Scripts and Email Templates 1 jlong 3 months
Call History Across All Projects 1 jlong 3 months
Project Tags Feature 1 jlong 3 months
Which Report Shows System and Agent Disposed Calls 1 jlong 4 months
Previewing Leads Before Dialing 1 jlong 4 months
How to Clear Your Browser's Cache 1 npandiri 4 months
Where did the lead recycling policy settings page go? 1 JMunson 4 months
How To Apply Updates To Project Settings Using A Template 1 jlong 4 months
Will Rescheduling a Lead Override the Recycle Limit? 1 jlong 4 months
Agent Stats On The Client 1 jlong 5 months
Global DNC and Project DNC 1 jlong 5 months
Who Can Access Voice Mails in the Voice Mail Inbox? 1 jlong 5 months
Lead Assignment Settings 1 JMunson 5 months
Duplicate Lead Settings 1 JMunson 5 months
How To Set Up Voice Mail 1 jlong 5 months
Applying DNC rules to leads and phone numbers 1 jlong 5 months
How to change the system notication sounds. 1 JMunson 6 months

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Welcome to 3CLogic Forums – You can view the forums as guest user without logging in and search the messages by selecting the topics. You must be a 3CLogic Call Center Administrator to post. If this is your first visit please do check out the Frequently Asked Questions. 0 0
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