3CLogic Support » Tags » FAQs

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Where did the lead recycling policy settings page go? 1 JMunson 5 months
How to change the system notication sounds. 1 JMunson 6 months
Web addresses to add as exceptions in firewalls/proxy servers. 2 JMunson 8 months
Voice Mail Email notification without message in VM inbox 1 JMunson 8 months
"Object not reference not set to an instance of an object." when logging in. 1 JMunson 9 months
Error report screen pops up when changing headset settings. 1 JMunson 9 months
To add delay time before your voice mail message is played. 1 JMunson 1 year
Setting Sound Devices on 4.0 client. 1 JMunson 1 year
Lead information not populating in 4.0 client. 1 JMunson 1 year
Sending key tones in 4.0 client 1 JMunson 1 year
How do I make a previously created custom CRM fields searchable? 1 JMunson 1 year
How do I import lead files with errors? 1 JMunson 1 year
How do I change my password? (Agent) 1 JMunson 1 year
How do I accept inbound calls? 1 JMunson 1 year
How do I add columns to the leads display on the portal? 1 JMunson 1 year
How do I view the reschedule time for leads on the management portal? 1 JMunson 1 year
Is there a quick way to test the stability of my internet connection? 1 JMunson 1 year
What is the best way to check the status on a diagnostic submitted to 3C Logic? 1 JMunson 1 year
How do I submit a diagnostic to 3C Logic? 1 JMunson 1 year
Assign imported leads to a project. 1 JMunson 1 year
How do I prioritize leads based on leads list? 1 JMunson 1 year
How many leads can be loaded into the system in a single file? 1 JMunson 1 year
How much talk time per hour can I get with 3C Logic's predictive dialer? 1 JMunson 1 year
How long does 3C Logic keep previous call recordings? 1 JMunson 1 year
Can I set up my own server to store recordings? 1 JMunson 1 year
When do 3C Logic's reports update? 1 JMunson 1 year
How do I see how many calls are given a particular status by an agent? 1 JMunson 1 year
Why does voice quality change depending on the agent's PC? 1 JMunson 1 year
Why do I continue to get system initialization errors? 1 JMunson 1 year
Can I scrub for duplicates based on lead fields? 1 JMunson 1 year

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