3CLogic's technology focus is to pool client (PC) resources into a Telephony Application Grid (TAG), greatly reducing the need for expensive and cumbersome centralized application or media servers.

• Customer PCs organized into "grid" of computing resources to deliver telephony applications
• Greatly reduced cost burden on VoIP network
• Platform for introducing multiple enterprise applications

3CLogic's call center technologies are powered by the most advanced telephony application software programs and leading edge call center technology in the industry, ensuring the best there is to offer in a one-stop hosted call center solution.

3Clogic has pioneered an innovative approach to deliver enterprise Internet telephony applications quickly and inexpensively. 3CLogic's software platform creates contact center efficiencies by leveraging the latest emerging networks, technologies, and search retrieval techniques to help businesses tap into the world markets to solve technical business challenges on demand and in real-time.

Our Telephony Application Grid (TAG), coupled with our VOIP (Voice Over IP) technology, enables enterprises of all sizes to bring together the richness of voice calling and Web 2.0 experiences, with voice becoming a rich feature that can be added to any contact center and IP phones system.

Unlike other closed server based phone system solutions, our system allows you to mix and match existing VOIP networks, services, devices, and phones. 3CLogic has developed a comprehensive suite of innovative network and server independent PC based software solutions for enterprise applications. Our unique VOIP applications are well suited for businesses seeking to bring to life new ideas, new experiences and new business models.

We provide call centers with a reliable customer support platform to leverage revenue generation and cost optimization opportunities in a wide variety of industries. Our contact center clients include call center systems and call center applications where contact outreach is an important part of the entire customer support and customer services lifecycle: from acquisition and satisfaction to service delivery, customer support, and retention.

Telephony Application, Contact Center VOIP and Telephone Systems

Your call center agents will be able to operate a work from home call center, or run a call center operation from anywhere in the world via our state-of-the art telephone application systems, and top-tier auto attendant and voice message broadcasting utilities.

3CLogic’s call center products and services are capable of fully harnessing the latest developments in VoIP and Web 2.0 technologies, and are dramatically changing the economics of US call center companies and globally, expanding the capability of outbound call center technologies and ramping up call center customer service and satisfaction rates around the world.

We offer the same call center analytics, quality monitoring, phone answering system, business phone solutions and agent performance management features you’ll find in any multi-million dollar contact center system, all integrated and bundled in one solution at a fraction of the cost.
Our Inbound Call Center and predictive dialer features, coupled with our hosted outbound call center technologies are helping companies of all sizes and across all industries increase service quality while reducing operating costs.

Using leading edge call center technologies, bolstered by the most advanced telephony application software programs available, we can ensure you nothing but the very best in call center technology for a fraction of the cost of competing multi-million dollar call center providers.