May 11-20, 2021
Get Ready for Knowledge 2021

3CLogic is proud to be a Select Sponsor of Knowledge 2021, ServiceNow’s flagship digital conference for business leaders and IT professionals looking to take their ServiceNow expertise to the next level.

Register to attend 3CLogic’s Knowledge 2021 sessions below, sign up for weekly email updates to stay in the know, and enter for a chance to win a free Google Home.

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EXCLUSIVE GIVEAWAY

Get Your Hands On A Free Google Home When You Sign Up for Our Knowledge 2021 Newsletter

To celebrate the power of voice & AI, 3CLogic is giving away three (3) Google Home of Entertainment Packages leading up to Knowledge 2021. Get automatically entered to win when you sign up for our K21 Newsletter.


What You’ll Get:

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Details & insider info on Knowledge events & activities.

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A roadmap on how to deploy your contact center to the cloud. 

tour

A free tour of the 3CLogic cloud contact center solution.

digital-transformation

Real-world examples of how we help businesses achieve digital transformation.

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A chance to win a free 3CLogic Yeti Cup.

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A chance to win a free Google Home.

Google Home Entertainment Package

Get a Chance to Win + Exclusive Knowledge Updates


3 Ways to See 3CLogic at Knowledge 2021

For a complete overview of Knowledge 2021, visit www.knowledge.servicenow.com.


Session 1

How to Integrate Voice and SMS with ServiceNow Digital Channels and Workflows

Speakers: Vikas Nehru, CTO, 3CLogic; Guillaume Seynhaeve
SVP Partnerships & Strategic Alliances, 3CLogic

Date: On-Demand


Discover 3CLogic’s native cloud contact center solution built for ServiceNow and how you can maximize the customer experience. With deep voice integrations with ServiceNow Agent Workspace, omnichannel routing that leverages Advanced Work Assignment, and real-time speech analytics, 3CLogic will transform the voice experience for your customers, employees, and agents alike.

Register Now


Session 2

How to Use Voice Bots & AI with ServiceNow to Drive Better Customer Service and Operational Efficiency

Speakers: Navya Pandiri, SVP of Product, 3CLogic; Guillaume Seynhaeve, SVP Partnerships & Strategic Alliances, 3CLogic

Date: On-Demand


All too often, simple customer phone calls tie up your agents’ phone line and valuable time. When coupled with powerful ServiceNow data, AI, machine learning, and natural language understanding (NLU) offer a unique opportunity to extend ServiceNow call flows and intelligently alleviate your agents of these mundane inquiries–while improving the customer experience. In this session, discover the power and impact of 3CLogic’s Voice-Enabling Self-Service solution and how to leverage voice bots all from within ServiceNow.

Register Now


 Session 3

Virtual Happy Hour with GlideFast, Pharicode, and VividCharts

Speakers: Chuck Tomasi, former New England Patriot Joe Andruzzi, and a Special Comedy Act

Date: May 13, 2021 | 4-6pm ET


3CLogic is teaming up with GlideFast Consulting for a virtual happy hour featuring renowned tech marketer Chuck Tomasi and former New England Patriots player Joe Andruzzi – PLUS a live comedy show with special acts you won’t want to miss. Have a drink with some of 3CLogic's and GlideFast Consulting’s leading team members and connect with Knowledge 2021 attendees. Register now and we’ll send more information about this special event, along with links to attend, straight to your inbox.

 

Register Now




Leading companies choose 3CLogic

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3CLogic was the ideal partner to help us move our Customer Care Center (CCC) from functional to operationally sound. The development process, which required specific integrations with ServiceNow, went smoothly and hit every deadline as promised. Within a week of go-live, the CCC was consistently running 90+% service levels with an ASA of less than 15 seconds.

Get a Free Consultation & a Free Yeti Cup

Enter to win a free Yeti Cup when you sign up for a free consultation with our team to learn how 3CLogic’s native integration with ServiceNow can transform your contact center.