Start Your Transformation to the Cloud with 3CLogic’s Contact Center Deployment Models

In the last decade, enterprise organizations have focused on their digital transformation, replacing manual processes and legacy technology with automated workflows and innovative cloud-based solutions. All too often, however, organizations overlook their contact center in the process.

To successfully embrace their digital transformation, contact centers must migrate from on-premise, siloed systems to a cloud-based solution that works in harmony with their system of record. 

At 3CLogic, we know that moving to the cloud is not as simple as flipping a switch. That’s why we offer three flexible deployment options to migrate your system to the cloud: Connector, Hybrid, and Total Cloud. 

In this guide, we cover:

  • The state of digital transformation and the contact center

  • Why migrating to the cloud is imperative for the modern contact center

  • How to successfully migrate to the cloud

  • Benefits, challenges, and features of 3CLogic’s flexible cloud deployment models

  • How to choose the best deployment model for your organization


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