3CLogic's Inbound Software DemoInboundVideo

3CLogic's cloud communication platform's inbound calling solution equips contact center agents,
who are on the frontlines of your organization's communication channels every day, with the cutting edge tools they need to deliver outstanding customer service and experiences.

Features and functionality include:

  • Intelligent IVR: Route callers coming in from any channel (phone, chat, text, social media) to most qualified agent
  • Text to Speech: Leverage advanced technology to help customers self-serve.
  • Seamless Integrations: Combine your contact center with top CRMs and service platforms including ServiceNow, Microsoft Dynamics, SugarCRM and Salesforce.
  • Customizable Dashboards and Reports: Gain visibility into performance and metrics to meet business goals. 
  • And more!

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