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Infusionsoft

Infusionsoft Computer Telephony Integration (CTI)

Enhance Infusionsoft’s powerful marketing automation and lead management platform for SMBs with 3CLogic’s complete cloud Call Center solution. Integrate your CRM with our full suite of features and business intelligence tools, to drive marketing & sales, and provide your customers exactly what they need, when they need it.

Because small businesses deserve to dream big.

Infusionsoft CRM Screenpop

Deliver fast and informed assistance to agents with automated screen-pop of relevant Infusionsoft Lead or Contact records to optimize first call resolutions and offer a more personalized CX.

Intelligent Call Routing

Route customers to the most qualified individual or enable them to self-service their own needs with advanced IVR and Skills-Based routing tools integrated with your CRM data to deliver an intelligent customer experience.

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Streamlined User-Interface for Enhanced Efficiency

Manage all client details and communication from a single streamlined platform, removing inefficient toggling between separate systems and screens.

Real-Time Reporting

Arm your business with the right insights to make informed decisions. Virtually monitor all agent activities in real-time or create customized reports, graphs and KPIs using 3CLogic’s simple click-drag-and drop reporting framework.

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Embedded Click-to-Call

Simplify direct client outreaches and drive efficiency by removing manual dialing with a convenient click-to-call button for every active Infusionsoft phone number with 3CLogic’s embedded CTI.

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Customizable Results Codes and Triggers

Nurture leads through the sales funnel by auto-updating lifecycle stages and statuses after each interaction.  Trigger Infusionsoft workflows and scheduled follow-ups based on customizable disposition codes.

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Flexible Auto-Dialer Options

Improve the success of any sales or marketing initiative using 3CLogic’s advanced dialing solutions and local presence, to increase contact rates while auto-populating agent screens with relevant Infusionsoft records.

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Integration Benefits

  • Improve Customer Retention
  • Streamline Business Operations
  • Personalize Customer Experiences
  • Improve Contact Rates
  • Enhance User Efficiencies
  • Automate Manual Processes
  • Contact Leads More Efficiently
  • Increase Analytical Insights

Automated Call Logging

Eliminate manual agent tasks and data entry errors with automatic logging of all customer engagements directly into Infusionsoft. Capture call recordings, screen recordings, time/date, call dispositions, notes, and more.

Elevate Your Customer Service to the Cloud!

Although 3CLogic is an AWS-hosted solution we understand every business has unique requirements when it comes to migrating to the cloud. That’s why we offer a variety of deployment options, from Total Cloud to Hybrid, or even a simple connector between your CRM and a legacy on-premise telephony infrastructure.

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See what's possible

Schedule a live demo of the 3CLogic cloud communication platform.