Enhance Infusionsoft’s powerful marketing automation and lead management platform for SMBs with 3CLogic’s complete cloud Call Center solution. Integrate your CRM with our full suite of features and business intelligence tools, to drive marketing & sales, and provide your customers exactly what they need, when they need it.
Deliver fast and informed assistance to agents with automated screen-pop of relevant Infusionsoft Lead or Contact records to optimize first call resolutions and offer a more personalized CX.
Manage all client details and communication from a single streamlined platform, removing inefficient toggling between separate systems and screens.
Arm your business with the right insights to make informed decisions. Virtually monitor all agent activities in real-time or create customized reports, graphs and KPIs using 3CLogic’s simple click-drag-and drop reporting framework.
Nurture leads through the sales funnel by auto-updating lifecycle stages and statuses after each interaction. Trigger Infusionsoft workflows and scheduled follow-ups based on customizable disposition codes.
Eliminate manual agent tasks and data entry errors with automatic logging of all customer engagements directly into Infusionsoft. Capture call recordings, screen recordings, time/date, call dispositions, notes, and more.