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Be the First to Experience 3CLogic's Latest Integration Features

What: ServiceNow NowSummit
When: October 23, 2018
Where: Irving Convention Center at Las Colinas, TX

The Now® Certified 3CLogic CTI/Call Center Integration with ServiceNow is used across the ServiceNow ecosystem within ITSM, Customer Service Management (CSM), and HR to optimize efficiency, provide greater change control and improve visibility into what drives successful customer engagements.

Join us in Dallas as 3CLogic demonstrates its newest enhancements:
RTData

Real-time Data

Learn how supervisors can gain a clearer view of performance in real-time AND customize how they see it.

No other solution delivers
data like this!

 

Speech

Sentiment Analysis

Extract context from every conversation between your reps and customers to train and improve customer experience.

How does this work? Find out in our demo!

 

Don't forget these new features are part of the core contact center feature set, including:
  • Interactive Voice Response (IVR) 
  • Automatic Call Distribution (ACD)
  • Click-to-call
  • Skills-based Routing
  • Configurable Call Recording
  • Reporting & Analytics
  • Dynamic Scripting
  • And more!

Don't miss your chance for a first-look at how this deeper integration between 3CLogic's Cloud Contact Center and ServiceNow's platform will transform the way enterprises communicate with customers and internal workforce.  Request more info today!

We'd love to send you more details whether you can make it in-person or not!