Experience the Most Flexible Multichannel Communications Software.

From robust features and functionality to dedicated customer success teams, 3CLogic equips organizations of all roles and industries with an enterprise-grade communications solution built to enhance efficiencies and transform customer experiences.

REQUEST FREE PRICE QUOTE SCHEDULE FREE LIVE DEMO

3CLogic Software Solution
pattern-background01.jpg

Their Channel. Their Terms. Done Right.

Whether your customers are contacting you via phone, email, web chat, or social media, automatically connect them to the individual most qualified to respond using 3CLogic’s robust multichannel communications platform. From a single user interface, agents will have access to all communication channels and client data, enabling them to respond to customers through their preferred touch point.
LEARN MORE
System Flexibility and Customization
3CLogic Next Generation Features

Increase Connections. Improve Interactions. Grow Conversions.

Increase lead-to-call and overall contact rates with 3CLogic’s intelligent and integrated dialing solutions. Quickly respond to incoming prospects and automate outbound lead generation efforts, while actively managing and nurturing existing opportunities and contacts.
LEARN MORE

Streamline Customer Support.

Eliminate manual processes and enhance workflow efficiencies with 3CLogic’s advanced cloud communications platform. Automatically route customers to the most qualified individual or queue, while populating agent screens with all relevant client details. Users can even enable self-service or offer “call-backs using dynamic IVR capabilities.
LEARN MORE
Streamline Customer Support
3CLogic Next Generation Features

Manage Your Team More Effectively.

Quickly oversee your team’s activities in real-time, monitor interactions, and provide virtual assistance when needed. Coupled with automated call recordings, supervisors can more effectively manage agent productivity, facilitate compliance, and coach representatives. And to gain a greater understanding of agent and campaign performance, managers can quickly build custom reports highlighting the metrics and KPIs most important to them.
LEARN MORE

Discover why businesses around the globe are choosing 3CLogic to power their contact centers.

LEARN MORE
image-background01.jpg

3CLogic Cloud Contact Center Products Overview

Functionality Features Inbound Outbound Blended
Call Routing ACD / IVR Unattended Messaging Intelligent Transfers
Skills-Based Routing
Call Transfer, Hold, and Conference
Toll Free and Local Number Support
Click to Call
Call Activity Dynamic Screen-pop
Call Recording and Playback
Supervisor Barge-in and Support
Dynamic Scripting
Call Disposition
Multichannel Communications
Performance Management and Reporting Proactive Operational Monitoring
Business Intelligence
Real-time Dashboard
Configuration Management Total Cloud Management
Location Independence
Integration Standard CRM Integration SF, Infusionsoft, SugarCRM, ZOHO, etc.
Workforce Mgmt Integration Verint, Monet
Ticketing Software Integration Zendesk, ServiceNow, FuseDesk
Vertical Specific Integrations Collections, Telemarketing, BPO
Advanced Integrations Open Architecture and APIs Allowing Complete Integration
Additional Services Advanced IVR Custom
Corporate PBX Fully Integrated Call Transfers
Data Services Wireless ID, DNC Scrubbing, Skip Tracing
International Calling Established Routes to Over 100 Countries

Ready to Get Started?

Discover how 3CLogic can grow sales, streamline support, and enhance efficiencies for your organization.
Request Free Price Quote Schedule Live Demo