See How to Reduce Cost & Complexity for Your Service Desk with ServiceNow

Once trusted IT company Solugenix implemented integrated voice and SMS workflows for ServiceNow, it automated previously manual tasks, improved the customer and agent experience, and realized massive cost savings.

Read this exclusive case study, Streamlining the Service Desk: How Solugenix Reduced Cost & Complexity with ServiceNow Voice Workflows, to see how an IT leader was able to:

Eliminate 45,000 emails within the first 12 months

Save 6,000 minutes in talk time per month

Redirect 20% of password reset requests by leveraging SMS