Improve Agent Productivity

  • Optimize the performance of your agents with a fully integrated contact center platform and easily enable click-to-call functionality directly from within MapAnything. 

Automate Agent Tasks

  • Eliminate manual activity documentation with automated postings, notes, call recordings and more, directly to the ServiceNow incident or case from MapAnything. 

Increase Client Retention

  • Close customer incidents and cases faster by streamlining client engagements and follow-up activities, delivering a superior experience and a satisfied customer.

Greater Performance Visibility

  • Combine MapAnything's geo-mapping platform with 3CLogic's contact center offering to offer a more visual view of what drives daily activities and agent tasks.