ON-DEMAND WEBINAR 

How Second Harvest Heartland optimized the neighbor experience with ServiceNow contact center

Second Harvest Heartland is one of the largest and most effective hunger relief organizations in the United States. In partnership with its network of more than 1000 local programs, over 70 farms and local producers, and retail food rescue, the non-profit has provided over 70,000 tons of food to families in need.

Join us for an insightful webinar to explore how Second Harvest Heartland transformed the neighbor experience by creating a unified omnichannel platform with 3CLogic’s contact center solution for ServiceNow.

What You’ll Learn:

  • Streamlined Operations: Discover how to connect front-office engagements with back-office workflows to maximize service delivery and operational efficiency.

  • Optimized Agent Performance: Learn how to simplify the agent workspace, eliminate manual tasks, and elevate customer experiences for faster service.

  • Enhanced Insights: Unlock the secret to a consolidated view of service desk operations, gaining powerful insights into performance and areas for improvement.

Don't miss this opportunity to see how innovative technology can transform community services. Register now to learn how you can apply these strategies to your organization!

Co-hosted by:
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Speakers

Trust the professionals

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Guillaume Seynhaeve

Vice President
3CLogic

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Tina England

Operations Manager
Second Harvest Heartland

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