Dial up your digital transformation

3CLogic is the premier voice-enabling solution for cloud platforms

Our cloud contact center solution transforms your cloud platform or CRM by seamlessly integrating voice with existing digital channels.

Advance how your business communicates with customers and employees with robust features such as optimized self-service experiences, CTI, virtual and live agent interactions, and conversational analytics.

ServiceNow_logo_RGB_BL_Green

Empower your agents to provide exceptional service from anywhere in the world with ServiceNow

3CLogic integrates natively with the ServiceNow platform to complement existing digital channels, like email and chat, in order to create an omnichannel experience with voice and SMS text capabilities.

3CLogic User Interface

Say goodbye to data silos and swivel chair conversations

3CLogic enriches ServiceNow with advanced voice solutions so you and your team can stop searching for customer information in disparate tools and collaborate in one consolidated workspace. 

Discover how to leverage 3CLogic with these ServiceNow applications:

Servicenow2

servicenow-customer-service-management-1
ServiceNow Customer Service Management
1
ServiceNow IT Service Management
3
ServiceNow HR Service Delivery


Discover the real-world results of integrating voice solutions


3-3

Saw cost savings of over $640,000 per year


See the Story

1-Jan-18-2023-02-51-54-0444-PM

Reduced call hold time by 82% and call abandonment rate by 81%

See the Story

2-Jan-18-2023-02-51-53-9113-PM

Saved over 6,000 minutes of talk time per month


See the Story

4-2

Scaled call volume from 120k/year to 190k/month without increasing costs

See the Story


A Commitment to Security is at the Core of 3CLogic

The security of your organization and your data is always a top priority.

SOC2, ISO 27001 and HIPAA certified, 3CLogic submits to regular third party audits and enforces strict security protocols to ensure the privacy of both your data and your customers.  

Learn More

 

 

3clogic-security-badges-1

ServiceNow Platform Partner

A trusted industry leader for improving the customer experience with voice solutions

forbes-01

Support Global 2000 companies

continents

Live on five continents

number-one

#1 ServiceNow Store Integration

experience

10+ years of experience across industries

Ellipse 1

Leading companies choose 3CLogic

“We found 3CLogic to be the ideal partner to help us move our Customer Care Center (CCC) from functional to operationally sound. The development process, which was more complicated for us as we required several specific integrations with the ServiceNow CSM, went smoothly and hit every deadline as promised. Within a week of go-live, the CCC leadership made scheduling adjustments based on the data and has been consistently running 90+% service levels with an ASA of less than 15 seconds. Something that would not have been possible before.”
suffolk-2
northeastern-1
ingles-1
PGA-3
McCain-1
SSB-1
willis-1
linfox-2
landis-gyr
CRH
kyriba
channel-advisor

What's the status of your migration to the cloud?

3CLogic is an enterprise solution that supports any stage of your digital transformation journey.

Select one of our flexible deployment options:

Ellipse 2
FullCloud

Need a transformative contact center solution that is fully-hosted in the cloud


HybridCloud

Need a robust solution capable of leveraging an on-premise environment


Dial up your digital transformation.

Schedule a live demo of 3CLogic today.