4 Things Public Cloud Will Provide Your Contact Center that Private Cloud Cannot

Not all cloud contact center solutions are created equal

4-things-public-cloud-will-provide-your-contact-center-that-private-cloud-cannot-thumbThe cloud space is rapidly growing, and shows no signs of slowing down—in fact, cloud computing spending is projected to reach $155 Billion by 2015, up from $46.4 Billion in 2008. But not all cloud contact center solutions are created equal—there is an important distinction to be made: Public versus Private.

In this brief, you’ll learn:

  • How public cloud has greater access to IT resources
  • Why public cloud infrastructure is better fit to manage exponentially growing 
  • Why public cloud offers superior service reliability
  • Why public cloud security is just as good, if not better, than that of private cloud

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