Discover the world’s leading contact center software platform.
Get started nowIntegrate your existing legacy or on-prem telephony and CRM systems with 3CLogic's CTI adaptor, designed as an easy-to-implement, cost-efficient bridge to leverage existing ACD and IVR flows in an intuitive, single-agent interface. Take your first step toward either pure or hybrid cloud migration with 3CLogic.
Make use of your existing on-premise system (Cisco or Avaya) and infrastructure investment with 3CLogic’s Hybrid Cloud offering and combine the reliability, security, and quality of your current platform with the flexibility, scalability, and efficiency of cloud.
Leverage the pure power of cloud with 3CLogic’s complete end-to-end communication platform hosted on Amazon Web Services (AWS) to provide you the full scalability, feature flexibility, and efficiency that is cloud. Your business. Your solution. Your way.
Short on time and high on expectations, today’s consumers are more challenging to reach and convert than ever before. Take your agent performance and sales to new heights with 3CLogic’s feature-rich communications platform.
In a world where customer service is sometimes more important than the product itself, having the right tools to empower your client engagements has never been more important. Equip your agents with the solutions to help them deliver.
Whether your team is performing sales, marketing, or service initiatives, their success ultimately depends on the reliability and functionality of its communications platform. Excel with 3CLogic’s robust and flexible solution.
Connect with leading platforms or leverage those solutions you already use to enhance customer engagements and build your business.
Offering the only seamlessly integrated CTI and multichannel platform for ServiceNow, 3CLogic optimizes customer service management by automating user activities, intelligently routing customer inquiries, providing consolidated reporting, and more.
Learn moreBy complementing Sugar’s open-source CRM platform with 3CLogic’s robust CTI and multichannel solution, equip your team with the tools they need to optimize marketing initiatives, increase sales, and streamline support, while eliminating manual processes and enhancing workflow efficiency.
Learn moreFully leverage the power of Salesforce for sales and customer service interactions with 3CLogic’s end-to-end cloud communication platform, offering seamlessly integrated CTI, screen-pop, intelligent customer routing, quality management tools, deep integrated reporting, and more.
Learn moreBy combining Infusionsoft’s powerful marketing automation and lead management software with 3CLogic’s multichannel communications platform, gain a 360-degree view of all voice, chat, email, and social media interactions with clients while enhancing your team’s overall productivity and customer engagements.
Learn moreEnhance the power of Microsoft Dynamics with 3CLogic’s advanced multichannel cloud contact center solution, and provide your customer-facing employees with the tools and insights they need to engage clients and deliver on their expectations across all touch points.
Learn moreThat’s not all—we integrate with even more CRM and Customer Service management platforms including Zoho and Zendesk along with advanced WFM, WFO, Social Media Management, and on-premise solutions. Don’t see your platform listed here? We do custom integrations too!
Learn moreTake a look at our most popular resources to discover today’s top communication trends and best practices.
Top 6 Contact Center and Customer Service Trends for 2016
Top 6 Contact Center and Customer Service Trends for 2016
4 Questions to Ask When Choosing a Cloud Contact Center Solution
4 Questions to Ask When Choosing a Cloud Contact Center Solution
Leveraging ServiceNow CTI for Customer Service and Support
Leveraging ServiceNow CTI for Customer Service and Support
The integration with our CRM, the customization, the solution features, the technical support and expertise—3CLogic has been a game changer.
3CLogic combined with our CRM facilitates the ability to create a relationship that will help monetize the relationship as opposed to just pure cold calling.
3CLogic’s integration with ZenDesk is much more powerful than what other contact center solutions were able to provide, and offers all of the features and functionality we had been looking for to enhance and assess agent performance.
We never dreamed of doing or requesting certain features with our previous cloud provider because we knew we could only use what they had in the box, but with 3CLogic, we were given the flexibility to complement our current business model while improving our sales rep’s opportunities and conversion rates.
We are the leader in cloud and multichannel communications as a service to help accelerate sales, optimize customer engagements, and enhance call center efficiency.
More about usAs to be expected, we love to chat. So, don't leave us hanging and give us a shout.
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