Dial up your digital transformation

3CLogic is the premier voice-enabling solution for cloud platforms

Our cloud contact center solution transforms your cloud platform or CRM by seamlessly integrating voice with existing digital channels.

Advance how your business communicates with customers and employees with robust features such as optimized self-service experiences, CTI, virtual and live agent interactions, and conversational analytics.

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Empower your agents to provide exceptional service from anywhere in the world with ServiceNow

3CLogic integrates natively with the ServiceNow platform to complement existing digital channels, like email and chat, in order to create an omnichannel experience with voice and SMS text capabilities.

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Say goodbye to data silos and swivel chair conversations

3CLogic enriches ServiceNow with advanced voice solutions so you and your team can stop searching for customer information in disparate tools and collaborate in one consolidated workspace.

Discover how to leverage 3CLogic with these ServiceNow applications:

ServiceNow Customer Service Management

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ServiceNow IT Service Management

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ServiceNow HR Service Delivery

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Discover the real-world results of integrating voice solutions

Saw cost savings of over $640,000 per year

Streamlined global HR operations

Saved over 6,000 minutes of talk time per month

Scaled call volume from 120k/year to 190k/month without increasing costs

A Commitment to Security is at the Core of 3CLogic

The security of your organization and your data is always a top priority.

SOC2, ISO 27001 and HIPAA certified, 3CLogic submits to regular third party audits and enforces strict security protocols to ensure the privacy of both your data and your customers.

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Enable intelligent conversations with these 3CLogic features

IVR Conversation Designer

Voice-Enabled Self-Service

SMS

Speech Analytics

Reporting

A trusted industry leader for improving the customer experience with voice solutions

Support Global 2000 companies

Live on five continents

#1 ServiceNow Store Integration

10+ years of experience across industries

Leading companies choose 3CLogic

“We found 3CLogic to be the ideal partner to help us move our Customer Care Center (CCC) from functional to operationally sound. The development process, which was more complicated for us as we required several specific integrations with the ServiceNow CSM, went smoothly and hit every deadline as promised. Within a week of go-live, the CCC leadership made scheduling adjustments based on the data and has been consistently running 90+% service levels with an ASA of less than 15 seconds. Something that would not have been possible before.”

— Director of Customer Experience, PGA Superstore