CAPABILITIES | SECURE PAYMENT PROCESSING

Unlock PCI-compliant payment solutions

Safeguard every customer interaction with innovative payment processing options across voice, SMS, and intelligent self-service.

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3CLogic Cloud Contact Center Solutions Capabilities

Key benefits

Take comfort in knowing your customers' data is in safe hands with globally available and secure payment solutions. Enjoy the benefits of an integrated, hassle-free, PCI-compliant process designed to safeguard your brand, employees, and customers across voice and digital channels.

PCI Compliant and Secure
Single Agent Workspace
Flexible Payment Options

PCI Compliant and Secure

Keep your brand and customers safe

Keep your brand, your teams, and your customers safe throughout the payment process with 3CLogic’s PCI DSS-compliant solutions. Reduce risks and protect credit card (CC) or ACH details while ensuring convenient and fast customer service. We take care of the security so that you can focus on the experience.

Single Agent Workspace

Seamless agent experience driving better customer service

Any payment transaction should be user-friendly and smooth. With 3CLogic’s CTI-native offering, payment capture methods are intuitively designed to allow agents to interact and assist customers throughout the entire process — enabling them to solve card number input errors before they become a problem.

Integrations

Integrated with the platforms you already use.

Simplify the way you work and engage with a native contact center solution, designed to complement your existing CRM or service management system.

ServiceNow

Empowering your global IT, customer, and employee service teams.

SAP

Advancing your sales and service cloud.

Microsoft Dynamics

Streamlining your business processes.

Salesforce

Improving your operational efficiency.

Want to learn more? Talk to a rep

Still curious? Read our top FAQs.

What is PCI compliance?

Payment Card Industry Data Security Standards (PCI DSS), commonly known as “PCI-compliance”, is a set of security standards to ensure the secure processing, storing, and transmission of credit card information by organizations. It aims to protect the cardholder from fraud, breaches, and theft by implementing specific security measures and practices for payment processing and transaction handling.

Do I really need a PCI-compliant solution?

If your business processes credit card and ACH transactions, then yes, having a PCI-compliant solution is essential for ensuring the security and integrity of your payment processing systems. Per recent reports, global card payment fraud losses are expected to total approximately $48B by 2031. PCI DSS-compliant offerings ensure the protection of your customer’s sensitive financial data from risks such as breaches, fraudulent activities, financial liabilities, and legal consequences. By adhering to PCI standards, you underscore your commitment to fostering a trusted and secure payment experience. If non-compliant, your organization is at risk for significant fines, loss of customer trust and loyalty, and damage to brand reputation.

Loved by business and individuals across the globe.

3CLogic's solution also improved our efficiency in phone call quality assurance; reducing the total scorecard process by 75% (from 6hr/wk to 1.5hr/wk).

Director of Customer Experience

Loloi Rugs

One of our company's core values is "Customer First" and the 3CLogic definitely helps us improve the customer experience.

VP, Global Customer Support

InEight

We couldn't be happier with the technology and the service. Our teams love it and its improved our customer service significantly.

Chief Technology Officer

Thrive Operations LLC

Get in touch

Experience the modern cloud contact center platform for every industry. Are you ready to find out more?

Support inquiries

support@3clogic.com

Service desk

800-350-8656