IMPLEMENTATION | CLOUD ARCHITECTURE AND PLATFORM

Cloud Architecture and Platform

Explore the advantages of an award-winning cloud contact center platform, purpose-built to serve the needs of any enterprise across IT, Employee Services, Sales, and Customer Support.

Powerful cloud infrastructure

Hosted on Amazon Web Services (AWS), 3CLogic’s modern cloud and microservices-based platform is built to meet the current and future needs of today’s enterprise businesses. Flexible, AI-agnostic, and architecturally redundant, 3CLogic’s patented and award-winning solution.

Flexible deployment options

We understand migrating from an existing on-premise solution is not always easy which is why 3CLogic provides flexible solutions to support your digital transformation. From CTI Connectors for Avaya, Cisco or Genesys, to Enterprise Hybrid Cloud solutions leveraging your local SIP infrastructure, to a fully cloud-hosted platform – we have you covered.

Frictionless updates and new features

Markets and trends move fast – so do we. With regular sprint releases and updates, enjoy constant enhancements and access to the latest capabilities.

Certified and secure platform

Enjoy the peace of mind that comes with knowing your data and privacy is safe. 3CLogic adheres to the latest security guidelines and global regulatory standards such as SOC2, ISO 27001, HIPPA, and GDPR.

Advanced integrations

3CLogic’s intelligent CX platform is purpose-built to integrate with the systems and tools you already use or may want to. From leading CRM platforms to the latest AI features and LLMs – all designed to deliver better CX and EX results together.

Global footprint and flexibility

From Global 2000 and publicly-traded enterprises to market-leading organizations, 3CLogic is proud to serve a diverse portfolio of customers distributed across five continents and various industries including healthcare, retail, manufacturing, higher-education, insurance, travel & hospitality, and State & local – to name just a few.

Get in touch

Experience the modern cloud contact center platform for every industry. Are you ready to find out more?

Support inquiries

support@3clogic.com

Service desk

800-350-8656

Let's Talk!