Enhance your Existing On-premise System
Bring together the flexibility of a globally available cloud platform with the control and compliance adherence of your on-premise system to inherit the best of both. Serving multinational enterprises across five continents (NA, SA, EMEA, APAC) in over 30+ languages, easily integrate and keep up with the latest in cloud contact center capabilities without the lengthy hassle of managing local hardware and upgrades.
Leverage your Telco Network
Preserve your underlying network, voice quality, and connectivity with 3CLogic Hybrid Cloud. Independently manage your phone numbers and maintain existing carrier contracts & rates while delivering better customer and employee experiences with a modern cloud contact center solution at your back.
Remove your dependency on IT
Still sending tickets to your IT team each time a field-level change, system enhancement, or integration is required? Empower your customer support or Sales teams to manage their respective contact center needs, from IVR call flows to 3rd-party integrations, without the need to rely on internal technical resources or expensive external support.
Accelerate your Cloud Adoption
Your existing on-premise infrastructure and investment should never dictate your cloud migration strategy. With 3CLogic Hybrid Cloud, begin your cloud adoption journey today with the option to seamlessly migrate to 3CLogic Total Cloud when it suits your timeline and business.
Certified Secure and Compliant
In addition to AWS’s inherent security protocols and standards, 3CLogic’s Total Cloud solution is ISO 27001, SOC2 Type 2, HIPAA, and HECVAT certified as well as GDPR and PCI compliant. Your data – our responsibility.
