Transforming contact center experiences since 2012

Why choose 3CLogic?

3CLogic is an award-winning AI and contact center provider, offering a unique approach to delivering superior experiences. Our vision is to empower global enterprises with greater flexibility, reliability, scalability, and security by transforming their existing Customer Relationship Management (CRM) and Customer Service Systems Platforms into complete omnichannel Customer Experience Management (CXM) solutions.

Built on Amazon Web Services (AWS) secure and global hosting platform, 3CLogic offers patented contact center solutions that integrate with the world’s leading platforms (such as ServiceNow, and SAP).

Together, we are reimagining employee and customer service.

Solutions crafted for better CX and EX

The AI and contact center solution

3CLogic’s AI and contact center solutions are purpose-built to integrate with the systems you already use, driving unified and enhanced customer experiences.

3CLogic offers globally available solutions

At 3CLogic, we believe seamless customer and employee experiences should be available to everyone.

Our Global 2000 enterprise customers are found across five continents and various industries, including healthcare, retail, higher education, government & public sector, manufacturing, procurement, Managed Service Provider (MSP), insurance & finance, non-profit, and travel.

  • Tier 1 Global Telecom carriers for worldwide support
  • A five-year 95.99% uptime streak for customer service
  • Compliance with local and global regulatory standards, such as HIPAA, ISO 27001, SOC 2 Type 2, GDPR, and PCI

The classic contact center approach doesn’t cut it…

Siloed data and disjointed customer service platforms create more hassle than they are helpful. At 3CLogic, we believe in disruption-free digital transformation. That’s why we offer AI and contact center solutions that complement and enhance organizations’ existing system of records, effectively avoiding the introduction of duplicate capabilities and multiple platform requirements while driving greater ROI and operational efficiency.

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