When Nissan’s Global People Services needed to meet the unique needs of their manufacturing workers around the world, they leveraged 3CLogic's voice workflows for ServiceNow to enhance their employee experience.
Read this exclusive case study, How Nissan Streamlined Global HR Operations with ServiceNow & 3CLogic, to understand how integrating voice workflows helped them to:
Elevate the employee experience for Nissan HR agents and employees
Support employees working in non-traditional manufacturing settings
Reduced average caller hold time by 82% and reduced average call abandonment rate by 81%
"Seamless integration was important. 3CLogic came out of the box. It worked – it was perfect. I was able to get things moving and the deployment was smooth. Partnering with 3CLogic, I know that the integration is going to be managed, maintained, and continuously evolve as new features come in.”
Raju Vijay, VP Global People Services, Nissan