EXCLUSIVE CASE STUDY

How Nissan Streamlined Global HR Operations with ServiceNow & 3CLogic

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When Nissan’s Global People Services needed to meet the unique needs of their manufacturing workers around the world, they leveraged 3CLogic's voice workflows for ServiceNow to enhance their employee experience.

Read this exclusive case study, How Nissan Streamlined Global HR Operations with ServiceNow & 3CLogic, to understand how integrating voice workflows helped them to:

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Elevate the employee experience for Nissan HR agents and employees

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Support employees working in non-traditional manufacturing settings

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Reduced average caller hold time by 82% and reduced  average call abandonment rate by 81%

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"Seamless integration was important. 3CLogic came out of the box. It worked – it was perfect. I was able to get things moving and the deployment was smooth. Partnering with 3CLogic, I know that the integration is going to be managed, maintained, and continuously evolve as new features come in.

Raju

Raju Vijay, VP Global People Services, Nissan

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