Modern enterprises and governments grapple with outdated legacy systems, where years of siloed technologies hinder productivity while increasing operational costs. Multiple user interfaces waste 33% of employee time, leading to inefficiency and frustration.
Meanwhile, CRM and CCaaS platforms increasingly overlap, forcing businesses to choose between competing functionalities. In this webinar, join 3CLogic and Konversational as we explore how creating a centralized CX/EX solution, where contact center capabilities are woven into ServiceNow, can help Managed Service Providers (MSPs) overcome these challenges.
Join us to learn how a single ServiceNow-centric platform can:
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Break down data silos and improve cross-departmental collaboration
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Optimize agent productivity with an omnichannel workspace and AI-powered automation
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Provide real-time, AI-driven insights to improve service delivery and decision-making proactively
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Ensure consistent, fast, and personalized customer experiences across all communication channels
Register now and discover how MSPs can leverage ServiceNow to streamline operations, reduce inefficiencies, and exceed customer expectations while improving employee and customer satisfaction.
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