IT WAS GREAT TO MEET YOU!
We’re thrilled you had the opportunity to explore how 3CLogic helps optimize experiences across IT help desks, customer support, and employee service teams with ServiceNow. Check out the action from the booth in our photo gallery!
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Schedule a
personalized 1-1 consultation where we’ll discuss how your organization can leverage ServiceNow-native AI and cloud contact
center capabilities to drive digital transformation and improved
CX and EX.
Check out 3CLogic in action at #KNOW24.
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AI-powered Contact Center Solution
purpose-built for ServiceNow
At 3CLogic, we believe in disruption-free digital transformation, leveraging the systems an organization already uses to avoid introducing duplicate capabilities while delivering greater ROI and operational simplicity. After all, to substitute one contact center solution for another isn't transformative.
Centralized Reporting Insights
Enjoy contact center KPIs and analytics integrated with ServiceNow to enable consolidated dashboard views and reports.
Omnichannel Solution
Complement ServiceNow’s native digital channels (i.e.: virtual agent, live chat, etc.) with synced voice and SMS flows.
Single Data Model
Reduce data siloes and leverage ServiceNow as the single source of truth. Its just one less platform to secure.
Workforce Management
Leverage machine learning to streamline QA with AI Coaching or enjoy real-time data integrated with ServiceNow’s WFO to simplify operational management.
Conversational AI & SMS
Enable voice self-service experiences with NLU to solve common inquires or intelligently route (IVR) complex ones to live agents.
Agent Optimization & CTI
Allow agents to work from a single ServiceNow workspace while removing manual tasks with GenAI.
Bring intelligent engagements to every corner of your ServiceNow workflows
Because your customers are unique, so should your workflows. As a ServiceNow certified Build and Platform Technology Partner, 3CLogic’s AI and Contact Center solutions are purpose-built to complement ServiceNow’s industry offerings.
Why choose 3CLogic for your ServiceNow instance?
3CLogic is a globally recognized ServiceNow-certified Build and Platform Technology Partner with deployments across five continents and a diverse set of industries. Our certified developers and system admins work closely with ServiceNow product teams, and actively collaborate with industry professionals, to ensure easy migration between versions and continuous improvements.
- ServiceNow-Certified Technology Partner
- #1 ServiceNow Store-reviewed Solution
- Award-winning ServiceNow-centric Platform
- First and ONLY ServiceNow Advanced Platform Partner for CCaaS
Trusted by the world’s leading brands
