Thank you for joining us at ServiceNow Knowledge 2026
Thank you for taking the time to stop by the 3CLogic booth at K26! It was fantastic connecting with you and so many other forward-thinking leaders in the ServiceNow community.
AI-powered Voice-first engagements for ServiceNow
Your ServiceNow instance has a voice—are you ready to hear it?
Voice is now an AI strategy, not a channel strategy
In case you missed any of the details during the hustle and bustle of the conference floor, here is a photo gallery that you can take a loot at. We were busy!
Hear from the voices redefining customer and employee experiences
We would love to continue the conversation about the future of CX and Voice AI.
Maximize your ServiceNow investment
True transformation isn't about replacing one contact center solution with another, it's about creating a unified experience for both your customers and employees.
Solve everyday call inquiries
Boost call deflection with intelligent voice self-service, reducing agent workload and ensuring faster resolution for everyday requests.
Accelerate resolution times
Accelerate resolution times to deliver faster, more satisfying customer and/or employee experiences—reducing frustration, increasing first-call resolution, and building lasting loyalty.
Lower operating expenses
Lower contact center costs by complementing the ServiceNow platform with 3CLogic’s AI-driven capabilities—enhancing existing workflows with smarter automation and real-time insights.
Improve agent performance
Improve agent performance with a unified, AI-powered experience in ServiceNow with GenAI tools including call summaries, next best actions, and real-time guidance to boost efficiency and confidence.
Optimize AI and live agents
Enable enterprise-wide agility by seamlessly managing both virtual and live agents through a unified ServiceNow and 3CLogic platform—empowering teams to rapidly design, test, and deploy AI-driven voice experiences that scale.
Single-platform experience
Gain a unified, single view of your operations, bringing all your data and workflows together in ServiceNow Platform Analytics for better understanding, improved efficiency, and seamless collaboration.
Why choose 3CLogic for your ServiceNow instance?
3CLogic is a globally recognized ServiceNow-certified Build and Platform Technology Partner with deployments across five continents and a diverse set of industries. Our certified developers and system admins work closely with ServiceNow product teams, and actively collaborate with industry professionals, to ensure easy migration between versions and continuous improvements.
- ServiceNow-Certified Technology Partner
- #1 ServiceNow Store-reviewed Solution
- Award-winning ServiceNow-centric Platform
- First and ONLY ServiceNow Elite Platform Partner for CCaaS
Don’t just take our word for it
“ Implementing 3CLogic has been a transformative step in our operations. The integration allowed us to seamlessly connect voice processes with our Case Management system, ServiceNow, and other SBB subsystems. This flexibility has greatly enhanced self-service capabilities and automation, reducing customer wait times. ”
“ The toolset, the options, the functionality that 3C gave us opened things up to a world we didn’t have before. ”
“ We're getting more done, faster, with the same or fewer people. And we’re not paying more than we did for our old system. ”
“ 3CLogic’s Cloud Call Center has helped us solve several challenges by giving us the tools to better manage and enhance our customer experience. One of the biggest benefits has been the ability to design and implement a new IVR system that is both intuitive and easy to navigate. This not only reduces call handling times and misroutes but also improves overall satisfaction by making the experience more personalized and accessible to all of our users. ”
“ Working with 3CLogic has been an exceptional experience. Their team consistently demonstrates a high level of professionalism, flexibility, and commitment to meeting our expectations. They are integrating Voice AI and creating agents to handle straight forward requests from customers. ”
“ After separating from our much larger company, 3Clogic became our Call Center and IVR solution. Providing us an integration with ServiceNow also aided our ITSM needs. From Reporting to Dashboards to Indicators, Functionalities, Automation, and Conversational Ai, the more needs we came with, the more they sought to provide. ”
“ We moved to 3CLogic from a different call center provider and I've previously worked with several call center software platforms. Our previous provider claimed (and still claims!) to have excellent ServiceNow integration - but what they actually had was something that mostly didn't work. 3CLogic was the opposite of that, and the benefit we receive from our phone system being able to directly manipulate records and processes in our system of record (ServiceNow) is hard to quantify, but it's significant! ”