Gain priceless visibility into your buyer's journey.
Unlock new levels of efficiency, productivity, and visibility into the buyer’s journey to routinely reach revenue objectives with 3CLogic's cloud Contact Center solution for Sales & Marketing.
How did a phone conversation really go between a sales representative and a prospect? Reliance on agent notes (assuming they entered any) may not provide the full story. 3CLogic’s Speech Analytics tool gives the ability to rate a conversation and apply sentiment scoring in near-real time to derive actionable data and proactively assess overall sales performance.
Although 3CLogic is an AWS-hosted solution we understand every business has unique requirements when it comes to migrating to the cloud. That’s why we offer a variety of deployment options, from Total Cloud to Hybrid, or even a simple connector between your CRM and a legacy on-premise telephony infrastructure.