3CLogic's Cloud Contact Center Solution for Microsoft


Extend your Microsoft Investment.

3CLogic's consumer grade Cloud Contact Center platform is designed to complement your investment in Microsoft, through its diverse offering for both Dynamics 365 CRM and Microsoft Teams.

Improve the collaboration between departments, create intelligent customer journeys, enhance the performance of your customer service and sales teams and optimize actionable insights with real time data - its a simple case of better together. 

Serving customers is hard enough work without technology making it even harder - until now. 

Enjoy the benefits of a fully integrated cloud contact center solution purpose built to complement your use of Microsoft Dynamics CRM and MS Teams. 


No more swivel chairing.  No more disjointed sales or customer service experiences.  No more manual tasks.  Instead, enjoy a consolidated and seamless solution built to make your sales and service operations run more smoothly. 

Discover how 3CLogic's voice and SMS solutions for Microsoft enhance your Sales and Service Operations


Dynamics 365 CRM

Optimize the efficiency of your customer service or sales teams with 3CLogic's Cloud Call Center software seamlessly integrated with Dynamics 365 CRM. 



Microsoft Teams

Simplify the communication and collaboration between back-office resources and front-line call center agents - all from one unified experience.


3CLogic goes beyond the call

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Discover Our Microsoft Solutions

  • Deliver a single unified agent desktop experience with integrated CTI for Microsoft Dynamics 365
  • Enhance your service or sales operations with voice-enabled self-service or build intelligent call workflows with our intelligent IVR
  • Enable the convenience of SMS
  • Measure contact center health with comprehensive and integrated Microsoft Dynamics CRM Reporting and AI-powered speech analytics
  • Easily enable agent collaboration with the remainder of your organization with our MS Teams integration

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See 3CLogic’s Microsoft integration in action

Global 2000 enterprises across healthcare, retail, education, manufacturing, finance, hospitality, and transportation industries are already using 3CLogic to extend their CRM or customer service management platforms to accelerate their digital transformation.

3CLogic is transforming the customer service experience

“A flexible and integrative solution that supports complex workflows With 3CLOGIC we found a product that supports our mission. Call routing is flexible and the system is well integrated with our system of record (one platform). What you get is a very well-designed system with a broad range of capabilities that let you think outside of the box. Designing complex workflows is not a pain anymore”

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Why 3CLogic for your Microsoft integration?

Globally deployed and available on five continents, enterprises across industries including retail, manufacturing, hospitality, healthcare, finance, insurance, travel, government, and higher education today rely on 3CLogic to complement their digital transformation strategies.

Designed to enhance existing CRM and customer service management platforms, 3CLogic is a recognized cloud contact center leader dedicated to building flexible, reliable, innovative, and secure solutions for both sales and customer support teams striving to deliver efficient and memorable sales, customer, and/or employee experiences. With our dedicated team of experts, growing community of partners, and 24/7/365 global support, our success is tied to our customer's successes. It's why organizations both big and small choose 3CLogic.

Dial up your digital transformation.

Schedule a live demo of 3CLogic today.