3CLogic Customer Support Services

woman with arms crossedOur knowledgeable team is with your company every step of the way.

At 3CLogic our goal is to provide customers with the same experience they aim to give their own when using our solution. From deployment, to continued technical support and professional guidance, our skilled and dedicated team works hard to offer proactive, direct and reliable care throughout the entire customer relationship.

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Scoping & Discovery

We provide workshops and consultative scoping sessions to fully understand your challenges, define & develop project deliverables, and strategize how best to leverage our full suite of cloud features and capabilities to compliment your business initiatives and goals. .
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Implementation and Delivery

Benefit from working with a designated project manager who will manage and oversee your entire deployment, including weekly scheduled updates, project configuration, live recorded trainings, user-acceptance testing, and go-live.
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Management and Professional Services

Our professional team of designated Account Managers and product specialists are there to support you throughout your entire 3CLogic relationship with regular reviews, product updates, and roadmap strategy sessions to help maximize your investment and stay aligned with your needs.
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Customer Success

Browse our knowledgebase, submit an inquiry online, or simply contact our live agent support team - any day - any time - globally.
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Why do clients love 3CLogic?

“Not only is the software great, but the people work directly with you, show you how to use the system, and come up with a game plan specifically for what you want. They are wonderful, helpful, and willing to go above and beyond for their customers.”
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See what's possible

Schedule a live demo of the 3CLogic cloud communication platform.