Connect your global workforce with 3CLogic and Zoom
This cloud contact center integration between 3CLogic and Zoom gives your call center agents easy access to internal team members so they can receive help and information in order to provide an exceptional customer service experience.
Consolidate the agent workspace
Allow agents to easily accept incoming 3CLogic calls from within Zoom to ensure a consistent and seamless experience for your customers.
Sync agent statuses
Automatically sync agent availability between 3CLogic's Cloud Call Center platform and Zoom. Your team will thank you for limiting unwelcome disruptions and optimizing call performance.
Simplify voice calls and transfers
Easily transfer or conference in Zoom users to assist Call Center Agents with unique customer service inquiries or active issues.
Integrate with any CRM or cloud platform
Leverage the 3CLogic and Zoom integration to complement any CRM or cloud platform, such as ServiceNow, to maximize agent performance and the customer experience.
3CLogic is an enterprise solution that supports any stage of your digital transformation journey.
We understand every business has unique requirements when it comes to migrating to the cloud. That’s why we offer a variety of deployment options—from a transformative contact center solution to a basic connection with an on-premise environment.
Select one of our flexible deployment options to learn more:
Need a transformative contact center solution that is fully-hosted in the cloud
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