Find the 3CLogic solution designed with your success in mind.
Whether your goal is to improve customer service, employee productivity and retention or sales effectiveness, 3CLogic puts the tools in your teams’ hands to unlock their full potential to generate amazing outcomes for your business.
Connect your customers to the right representative and empower your agents by giving them the most relevant information at the right time. Strike the perfect balance between self-service, AI-powered transactions and human interaction with 3CLogic’s modern and flexible communication platform.
Digital channels (such as email and chat) can fall short. When the issue is complex or time is of the essence, having the right voice-escalation capabilities makes all the difference. With 3CLogic’s integrated cloud communication platform, solve urgent issues before they become critical.
Improve employee communications by adding the human touch to your HR Service Delivery initiatives. Ensure compliance and faster response to critical employee issues, resulting in higher employee satisfaction.
Increase sales productivity and lead conversion with 3CLogic's powerful outbound capabilities. Empower sales and marketing to get in front of more qualified leads and prospects faster. Track key performance metrics to ensure your team meets quotas and your business exceeds revenue goals.
Enjoy all the features and functionality needed to run an efficient inbound, outbound or blended Contact Center including intelligent routing, IVR, ACD, auto-dialer options, reporting, dashboards and quality monitoring.