Why Customers Switch to 3CLogic

Despite appearances, not all cloud contact center solutions are created equal. To that end, here are six reasons why customers choose to switch to 3CLogic.

3CLogic Software Solution

Innovative Next-Generation Architecture with Enterprise-Grade Reliability and Security

Combining the power of cloud with next generation edge computing technology, 3CLogic offers the only solution built on its next-generation, fault tolerant, and distributed architecture. No central data bottlenecks. Greater reliability and scalability. And just in case it sounds too good to be true, we have an independent benchmarking firm, The Tolly Group, prove it.

Download Full Report

System Flexibility and Customizability

3CLogic firmly believes your business should drive the solution rather than be subject to it, which is why we integrate with the leading CRM, customer service management, WFO, WFM, and social customer care platforms in addition to custom home-grown solutions. Your business. Your way.

Want to Learn More? Download our Case Study Below

Agent production increased by 37.5%, and contact rate increased by 73%!
Download Case Study
3CLogic Next Generation Features

Next Generation Features and Functionality

  • Multichannel Communications
  • Interactive Voice Response
  • Automatic Call Distribution
  • Dynamic Scripting Engine
  • Quality Assurance Tools
  • Customizable Reporting Engine
  • Predictive, Progressive, Preview, & Power Dialers

#1 Outbound Features and Functionality

Best in Blended (Inbound/Outbound) Capabilities

-DMG Consulting

Unparalleled Service and Support

As a leading provider of cloud contact center solutions, 3CLogic understands the importance of customer experience, and is dedicated to providing its clients premium support, training, onboarding, and professional services. No matter how good you are, we’re always there to back you. And the results speak for themselves.

First in Professional Services

First in Service and Support

Tied for First in Training

Tied for first in Implementation

-DMG Consulting 2014 - 2015


Request Free Price Quote

Ready to Get Started?

Discover how 3CLogic can grow sales, streamline support, and enhance efficiencies for your organization.

Request Free Price Quote Schedule Live Demo