CONTACT CENTER RELIABILITY

Everyone knows not to put all your eggs in one basket, so why risk it with your contact center? With today’s emphasis on customer experience, one should know not all cloud contact center solutions are created equal. Introducing 3CLogic’s unique distributed architecture—finally a modern day solution designed for the modern world.

You value Reliability.
So do We!

Download our reliability and scalability benchmark study report.
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Not just Cloud. Cloud Done Right

Your clients expect you to be available. Don't risk disappointing them.

Distributed Architecture

An innovative world calls for innovative solutions to address today’s most pressing challenges. At 3CLogic, we’ve combined the power of cloud with next generation edge computing technology to bypass the vulnerabilities and hidden pitfalls of traditional centralized server architecture. No more bandwidth bottleneck constraints. No more server capacity outages. And no more single points of failure. Just business and reliable uptime.

 

 

Amazon Web Services (AWS)

As a true cloud solution, 3CLogic takes advantage of the scalability, security, reliability, and flexibility only Amazon Web Services can deliver, by virtue of its size, resources, and investment in infrastructure. It’s among the perks we enjoy, and one we’re happy to share.

 

 

Carrier Redundancy

At 3CLogic, we like to cover our bases. With our carrier redundant architecture, benefit from our seamless ability to migrate between providers in the event of any carrier-related service disruptions. Just another example of how we keep you up and running.

 

 

 

US-Based Customer Support

No matter where your contact center is located, or its hours of operation, enjoy premier level support to satisfy any of your questions or needs.

 

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