3CLogic is the premier voice-enabling solution that integrates deeply with ServiceNow.  

As a certified Premier ServiceNow Partner, the 3CLogic Cloud Contact Center solution is the only platform that complements ServiceNow's existing digital workflows, like email and chat, to create an omnichannel experience.

Your agents no longer have to dig around ServiceNow to find relevant customer or employee data. Instead, they’ll work within one intelligent platform to access customer information and provide better service. In addition, you and your team can take control of the customer journey and proactively deflect live calls with voice-enabled self-service features.

As a supervisor, you’ll have access to comprehensive analytics to understand the health of your call center and make informed decisions. Gone are the days of disparate, shallow data and clunky manual workflows that cause more administrative headaches than operational efficiency. 

Best of all? Your customers will feel the difference.

Conversational self-service will empower customers to independently resolve simple issues, while those with more complex concerns will be swiftly routed to the most capable agent. With 3CLogic, you’ll achieve a faster Time to Resolution and improve the customer experience at every touchpoint.