Think your company delivers the quality communication experiences today's customers demand? If your digital (email, chat) and voice channels (telephony, SMS) aren't integrated, then you better think again.
Download this webinar to learn how 3CLogic seamlessly integrates voice with ServiceNow ITSM, CSM and HR to help you:
- Achieve omnichannel visibility into customer engagements to provide superior customer experience.
- Easily configure and manage the customer journey without technical assistance.
- Gain instant access to relevant customer data to serve customers better and resolve issues faster.
- Extend visibility into performance with consolidated reporting and live dashboards & wallboards.