Empower your reps to create more meaningful customer relationships, capture more sales opportunities, extend the reach of existing marketing initiatives, or provide higher quality CX, with 3CLogic’s cloud Call Center software integration for SugarCRM.
Deliver fast and informed assistance to agents with automated screen-pop of relevant SugarCRM Lead, Case, or Contact records to optimize first call resolutions and offer a more personalized CX.
Eliminate manual agent tasks and data entry errors with automatic logging of all customer engagements directly into SugarCRM. Capture call recordings, screen recordings, time/date, call dispositions, notes, and more.
Manage all client details and communication from a single streamlined platform, removing inefficient toggling between separate systems and screens.