Upcoming Events, Conferences & Expos

Register today to attend the upcoming ServiceNow SNUG meeting in South Carolina where you will:

• Get valuable tips and learn best practices
• Hear important updates from ServiceNow
• Network and collaborate with your peers

Learn how the State of Delaware’s Department of Labor integrated 3CLogic with their ServiceNow instance to optimize its fraud and unemployment services and manage contact center demand fluctuations — without increasing agent headcount.

Customer expectations for service delivery have never been higher, especially when calling an organization for help with a complex or sensitive issue. Join 3CLogic and ServiceNow to discover how to deliver ServiceNow-centric voice workflows that will elevate the customer experience without customized coding.

Join the 3CLogic team in Las Vegas where we’re taking work to the next level and we can’t wait to see what exciting things are happening throughout the ServiceNow ecosystem. We look forward to seeing all of you in May.

Join the 3CLogic team in New York City where we’re taking work to the next level and we can’t wait to see what exciting things are happening throughout the ServiceNow ecosystem. We look forward to seeing all of you in May.

In this session, we’ll walk through a live demonstration that shows how to transform your ServiceNow reporting capabilities by integrating voice with agent dashboards, performance analytics, and Workforce Optimization.Finally, contact center leaders can free themselves from the headache of manually pulling data from multiple sources and instead focus on optimizing contact center performance.

Come meet the 3CLogic team at Enterprise Connect where corporate IT decision makers come together with the industry's vendors, channel partners, analysts and consultants to focus on the issues central to enterprise communication and collaboration.

Come join the 3CLogic team and learn how agencies are leveraging it to deliver memorable customer and citizen experiences with ServiceNow. 

In this session, we’ll explore how you can proactively set customer expectations at scale, reduce call volumes, and enable agents to leverage SMS to drive memorable customer experiences while leveraging the ServiceNow platform and workflows.

In this session, we'll explore how to extend the value of your ServiceNow investment by integrating voice with your existing workflows, digital channels, and ServiceNow data.   Live use cases will include voice-enabled self-service, voicemail transcription and intelligent IVR directly from ServiceNow.  Join us!

Often the last line of defense, contact centers remain a critical part of any citizen services initiative.  But as agencies grapple with a backlog of requests while adapting to the changing work environment, the need to transform and optimize how citizen inquiries are prioritized and resolved has become crucial to maintain proper levels of service and accessibility.  Join ServiceNow government sector experts and 3CLogic as we discuss key themes to drive a more streamlined citizen experience.

Join us for the Knowledge 2021 Digital Experience, where we’re taking work to the next level. 3CLogic is proud to be a Premier sponsor, and we can’t wait to see what exciting things are happening throughout the ServiceNow ecosystem. We look forward to seeing all of you at the free digital experience, which begins May 11th, 2021.