ServiceNow Knowledge Las Vegas 2022 Conference

When: May 25th-26th, 2022
Location: Las Vegas
Join the 3CLogic team in Las Vegas where we’re taking work to the next level and we can’t wait to see what exciting things are happening throughout the ServiceNow ecosystem. We look forward to seeing all of you in May.
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ServiceNow Knowledge New York 2022 Conference

When: May 11th-12th, 2022
Location: New York City
Join the 3CLogic team in New York City where we’re taking work to the next level and we can’t wait to see what exciting things are happening throughout the ServiceNow ecosystem. We look forward to seeing all of you in May.
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Webinar: How to Enhance Contact Center Reporting by Integrating 3CLogic with ServiceNow

When: March 22nd, 2022
Location: Virtual
In this session, we’ll walk through a live demonstration that shows how to transform your ServiceNow reporting capabilities by integrating voice with agent dashboards, performance analytics, and Workforce Optimization.Finally, contact center leaders can free themselves from the headache of manually pulling data from multiple sources and instead focus on optimizing contact center performance.  
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Enterprise Connect Conference and Expo

When: March 21st-24th, 2022
Location: Orlando, Florida
Come meet the 3CLogic team at Enterprise Connect where corporate IT decision makers come together with the industry's vendors, channel partners, analysts and consultants to focus on the issues central to enterprise communication and collaboration.

 

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Federal Forum 2022 - The Future of [Government] Work Conference

When: March 10th, 2022
Location: Washington, D.C.
Come join the 3CLogic team and learn how agencies are leveraging it to deliver memorable customer and citizen experiences with ServiceNow. 
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ServiceNow Webinar: Finding the Balance Between Innovation & Practicality

When: February 24th, 2022
Location: Virtual
Thirdera is back with another episode of our ServiceNow Experience Management series! This time we've teamed up with the self-service and the voice enablement experts from 3CLogicthe premier voice-enabling and cloud contact center solution for cloud platforms. You'll want to tune in, as we talk about the role of innovation and experience across various digital channels like user portals, virtual & live agents interactions, SMS, and voice.
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Webinar: Integrating SMS and ServiceNow

When: February 15th, 2022
Location: Virtual
In this session, we’ll explore how you can proactively set customer expectations at scale, reduce call volumes, and enable agents to leverage SMS to drive memorable customer experiences while leveraging the ServiceNow platform and workflows.
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Webinar: Contact Center Workflows You Didn’t Know Were Possible

When: November 17th, 2021
Location: Virtual
In this session, we'll explore how to extend the value of your ServiceNow investment by integrating voice with your existing workflows, digital channels, and ServiceNow data.   Live use cases will include voice-enabled self-service, voicemail transcription and intelligent IVR directly from ServiceNow.  Join us!
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Now at Work Americas 2021 Digital Experience Event

When: October 13-14th, 2021
Location: Virtual
3CLogic is a proud Select sponsor of Now At Work Americas, ServiceNow's digital conference for business leaders and IT professionals looking to take their ServiceNow expertise to the next level.  Join us as we discuss the value of voice-enabling your ServiceNow help desk or customer service center to drive meaningful outcomes and operational ROI. 
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Webinar: Getting More Out of Customer Calls: Unlock Insights With Voice, Conversational AI, and ServiceNow

When: September 22nd, 2021
Location: Virtual
Join the discussion with leading ServiceNow Technology Partner 3CLogic and contact center AI platform Observe.ai as they reveal the value of combining voice, AI, and ServiceNow to inform actionable business insights. See their innovative solution in action - they'll walk through a powerful demonstration that shows how natively integrating these solutions with your ServiceNow instance reduces administrative burdens, increases efficiency, and improves agent performance. 
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Webinar: Voice, Video, and ServiceNow: How To Deliver True Omnichannel Customer Service

When: September 9th, 2021
Location: Virtual
Join leading ServiceNow Technology Partners, 3CLogic and ScreenMeet, as they uncover the compounding value of voice and video to the customer experience.  By seamlessly integrating these persons-to-person channels with ServiceNow, organizations will finally be able to deliver a true omnichannel experience to customers and agents alike.
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Webinar: How to Build a Smarter Customer Service Operation

When: July 15th, 2021
Location: Virtual
Events over the last year have proven to businesses everywhere just how critical customer service has become. But fielding customer inquiries at scale, from the very simple to the more complex, requires the right balance of technology and human input to yield the best outcomes.  Join us and industry experts from Fully Managed as we discuss building a modern customer service operation with the right mix of AI, Natural Language Understanding, and self-service combined with the human element to create more intelligent customer experiences. 
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Webinar: How to Digitally Transform and Scale your Citizen Services Operations

When: June 29th, 2021
Location: Virtual
Often the last line of defense, contact centers remain a critical part of any citizen services initiative.  But as agencies grapple with a backlog of requests while adapting to the changing work environment, the need to transform and optimize how citizen inquiries are prioritized and resolved has become crucial to maintain proper levels of service and accessibility.  Join ServiceNow government sector experts and 3CLogic as we discuss key themes to drive a more streamlined citizen experience.
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Webinar: The Contact Center of Tomorrow: Trends That Will Shape The Customer Service Industry

When: June 16th, 2021
Location: Virtual
In this webinar, industry experts from ServiceNow, Observe.ai, and 3CLogic will unpack current trends in customer service, such as digital transformation, AI & self-service, and remote work, to forecast the future of the contact center.  You'll learn how your enterprise can navigate and leverage these industry shifts to build a more resilient and successful contact center. 
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Knowledge21 Digital Event Experience

When: Starting May 11th, 2021
Location: Virtual
Join us for the Knowledge 2021 Digital Experience, where we’re taking work to the next level. 3CLogic is proud to be a Premier sponsor, and we can’t wait to see what exciting things are happening throughout the ServiceNow ecosystem. We look forward to seeing all of you at the free digital experience, which begins May 11th, 2021.
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