With visionary keynotes, customer success showcases, and impactful breakout sessions, World Forum will leave you inspired about where you can lead your organization. Join the 3CLogic team in New York City and discover how to bring intelligence to every corner of your business with voice AI, SMS, and contact center solutions purpose built for ServiceNow CSM, ITSM, and HR.
With visionary keynotes, customer success showcases, and impactful breakout sessions, World Forum will leave you inspired about where you can lead your organization. Join the 3CLogic team in Dallas and discover how to bring intelligence to every corner of your business with voice AI, SMS, and contact center solutions purpose built for ServiceNow CSM, ITSM, and HR.
Join 3CLogic and ServiceNow in New York City, NY at the brand new ServiceNow Offices for a half-day event focused on networking and sharing with peers the importance of modernizing healthcare delivery, medical device management, automating clinician workflows, and best practices for digital transformation in healthcare.
We are bringing innovation, knowledge, and community to you. This exclusive event localizes insights, spotlights innovations, and hosts conversation and collaboration with experts. The ServiceNow Summit will inspire ideas, initiatives, and innovations from today’s most pressing challenges. Join the 3CLogic team in Minneapolis and discover the very latest ServiceNow-centric voice AI, SMS, and contact center experiences available for ITSM, CSM, or HR.
Join us as experts from ServiceNow, Thirdera and 3CLogic share best practices highlighting how ServiceNow can drive short-terms gains and long term optimization, regardless of your industry.
Join the 3CLogic team in Las Vegas and discover the very latest ServiceNow-centric voice, SMS, and contact center experiences available for ITSM, CSM, or HR. Meet fellow users, attend market-leading sessions, and learn about CX and EX trends. We look forward to seeing all of you in May.
Join us for How to Leverage Voice Integration with ServiceNow Virtual Agent to Drive Faster Resolutions, as we explore the benefits of leveraging ServiceNow's Virtual Agent and Natural Language Understanding (NLU) with integrated speech technology to make it easier to build and manage voice self-service workflows - all from within ServiceNow.
As we enter 2023, balancing excellent CX and robust, reliable service operations must be top-of-mind for service leaders in any sector. Watch this session to get ahead of the curve. Our panel of CX market experts from SAP and 3CLogic will take you through an in-depth look at the trends, challenges, and technologies governing customer experience in 2023.
Join this live webinar hosted by Thirdera and our trusted partner, 3CLogic, to learn about CitizenKey – a ServiceNow-certified solution that modernizes constituent services. Using the power of the ServiceNow platform, CitizenKey helps State and Federal agencies rapidly transition from outdated processes to a digital experience.
Come discover how Nissan delivers a consistent employee experience with intelligent call-routing, voice-enabled self-service, and sentiment analysis - all right within ServiceNow, to streamline their HR operations.
Customer expectations for service delivery have never been higher, especially when calling an organization for help with a complex or sensitive issue. Join 3CLogic and ServiceNow to discover how to deliver ServiceNow-centric voice workflows that will elevate the customer experience without customized coding.
Learn how the State of Delaware’s Department of Labor integrated 3CLogic with their ServiceNow instance to optimize its fraud and unemployment services and manage contact center demand fluctuations — without increasing agent headcount.
In this session, we’ll walk through a live demonstration that shows how to transform your ServiceNow reporting capabilities by integrating voice with agent dashboards, performance analytics, and Workforce Optimization.Finally, contact center leaders can free themselves from the headache of manually pulling data from multiple sources and instead focus on optimizing contact center performance.
In this session, we’ll explore how you can proactively set customer expectations at scale, reduce call volumes, and enable agents to leverage SMS to drive memorable customer experiences while leveraging the ServiceNow platform and workflows.
In this session, we'll explore how to extend the value of your ServiceNow investment by integrating voice with your existing workflows, digital channels, and ServiceNow data. Live use cases will include voice-enabled self-service, voicemail transcription and intelligent IVR directly from ServiceNow. Join us!
Often the last line of defense, contact centers remain a critical part of any citizen services initiative. But as agencies grapple with a backlog of requests while adapting to the changing work environment, the need to transform and optimize how citizen inquiries are prioritized and resolved has become crucial to maintain proper levels of service and accessibility. Join ServiceNow government sector experts and 3CLogic as we discuss key themes to drive a more streamlined citizen experience.
