The typical agent spends only 20% of their time actually speaking with and selling to clients. But with 3CLogic’s advanced Power Dialer, tackle any large outbound sales or marketing campaign with ease with the ability to automatically contact a pre-set number of prospects. More interactions—less time pursuing them.
3CLogic's Power Dialer Features
Tackle any large outbound sales or marketing campaign with ease.
Using pre-set dialing ratios determined by the contact center supervisor, 3CLogic’s Power Dialer automatically contacts prospects, filtering out answering machines, faxes, and invalid numbers to connect with only the most qualified and available individuals.
Lead Preview Pop:
Automatically populate agent screens with each client’s CRM or account records the moment a call is connected, removing the need for reps to toggle between separate systems and screens during an interaction.
Local Presence Dialing:
Automatically adjust caller IDs and area codes based on each prospects unique location, enhancing each agent’s odds of successfully reaching prospects.
Sync Call Records:
Automatically sync all call details (time, date, result, agent who handled call), call recordings, screen captures, and call notes to a customer’s CRM record, ensuring agents are always working with the most up-to-date information, while facilitating compliance with industry standards.
Customizable Dial Plan:
Set-up your dial plan any way you wish, to meet any unique business requirements. Automatically contact leads through an alternate number in the event they cannot be reached, assign agents to multiple inbound or outbound campaigns, set call restrictions based on time, date, or client, and much more.
Alternative Dialer Options:
Every contact center is unique, as are their needs. Enjoy a number of Dialing options, including Predictive, Progressive, Preview, and TCPA-Mode in addition to Preview, to enhance your business’ odds of successfully getting in front of its target audience.
Alternative Outbound Dialer Solutions
In some instances, certain outbound initiatives may require more preparation in between calls. For any given lead list, enable agents to preview prospect information before initiating the next call. Learn More
Using statistical algorithms, 3CLogic’s predictive dialer automatically contacts leads while agents are busy finalizing calls, minimizing the time spent between interactions and improving productivity. Learn More
Immediately upon an agent’s availability, individually dial each subsequent lead one at a time, filtering out answering machines, faxes, and unanswered calls to eliminate call abandonment. Learn More
Enhance the success of agent-less outbound campaigns with the ability to offer contacted leads the option to speak with a live agent or representative at the point of contact.
Ready. Set. Sell.
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Who we are
We are the leading cloud contact center platform modernizing enterprise communications with their employees and customers. Built on AWS, the solution provides speech-enabled offerings for leading CRMs to drive digital transformation by improving CX, organizational efficiency and reporting insights using dynamic IVR, CTI, AI, advanced analytics, and API-driven integrations.