Automatically direct emails into the contact center for immediate assistance.
Take a look at our most popular resources to discover today’s top communication trends and best practices.
How Multichannel is Re-Defining the Modern Contact Center Agent for the Retail Industry
How Multichannel is Re-Defining the Modern Contact Center Agent for the Retail Industry
3 Reasons your CRM Needs an Integrated Multichannel Counterpart
3 Reasons your CRM Needs an Integrated Multichannel Counterpart
We are the leading cloud contact center platform modernizing enterprise communications with their employees and customers. Built on AWS, the solution provides speech-enabled offerings for leading CRMs to drive digital transformation by improving CX, organizational efficiency and reporting insights using dynamic IVR, CTI, AI, advanced analytics, and API-driven integrations.
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